"I have used several local established estate and letting agents over a considerable number of years. They generally fall into two categories in my experience. One type will tell you ever thing they feel you want to hear re price and how busy they are with queues of buyers at their door. Once you're signed up and stuck with them for 16 weeks or more you notice the silence and then the blarney comes into play... The other type which are extremely rare will tell you they will do their best and make no false promises and if you are really lucky will be flexible, reasonable and most important will appreciate that both selling AND buying are major events to most people and not the same as buying a bag of sweets... Mrs Perry and subsequently Mr Headley have both been polite, and most important very understanding of any concerns I have had re my sale while remaining as professional as one would wish others were and could be if they showed a little more insight."